Organisation

    Contact details

    Mailing address: 
    Diku 
    P.O.Box 1093 
    N-5809 Bergen
    NORWAY

    Phone: +47 55 30 38 00
    Email: post@diku.no

    Contact details for our employees

    Visiting and delivery address, head office in Bergen:
    Diku
    Fortunen 1
    N-5013 Bergen
    NORWAY 

    Opening hours Switchboard/Reception
    15th of May–14th of September: 08.00–15.00
    15th of September–14th of May: 08.00–15.45 

    Visiting and delivery address, the office in Tromsø:
    Diku
    Forskningsparken i Tromsø
    N-9037 Tromsø
    NORWAY 

    Invoice address:

    Suppliers to Diku are required to use electronic invoices.
    Diku's organisation number is: 986 339 523

    Note: All invoices must include an order reference for Diku’s contact person.

    Postal address for paper invoices:
    Diku
    Fakturamottak DFØ
    Postboks 4746
    N-7468 Trondheim
    NORWAY

    Bank details:
    Nordea Bank Abp, Essendrops gate 7, postboks 1166 Sentrum, 0107 Oslo
    Payments to account: 6345.05.30710
    IBAN: NO53 6345.05.30710
    SWIFT: NDEANOKK

    Organisation number
    986339523 

    Official name in English:
    Norwegian Agency for International Cooperation and Quality Enhancement in Higher Education (Diku) 

    Organisational Chart

    The Board

    The Ministry of Education and Research has appointed a board for Diku that will be in effect until December 31st 2020. 

    Chairperson

    • Kristin Margrethe Flornes (NORCE Norwegian Research Centre)

    Board members

    • Pål A. Pedersen, Deputy Chairperson (Nord University)
    • Cecilia Roos (Stockholm University of the Arts)
    • Anders Tyvand (Tønsberg City Council)
    • Jone Trovåg (The National Union of Students in Norway)
    • Linda Rutledal, employee representative (Diku)
    • Torgeir Hovden, employee representative (Diku)

    Alternate members

    • Christin Kristoffersen (Studiesenteret.no)
    • Bo Byrkjeland, employee representative (Diku)

    More about the boardmembers (Norwegian only)

    Media contact

    Diku has about 130 employees that work on issues related to quality development and internationalisation throughout the academic cycle. Media is an important channel for informing the public about what we are working on, so please feel free to contact us.

    Head of Communications Kristin Solheim
    Mobil: 932 28 573

    Communications Adviser Andreas Kjeldsberg Pihl
    Mobil: 456 60 122

    Press photos

    Harald Nybølet, Director General (photo: Tove Breistein)

    Harald Nybølet, Director General (photo: Tove Breistein)

    Gro Tjore, Deputy Director General (photo: Peter Klasson)

    Public journal

    Diku displays its public journal in the Public Electronic Mail Journal (OEP). Please note that the Freedom of Information Act puts limits on what kind of information you can gain access to.

    Read Dikus public journal

    Logo

    Here you will find different versions of Diku’s logo. These files can be used in digital media such as web sites

    Logo in colours (png format, for use in digital media) 

    Preferably use the logo in colour, with or without text. The text is available in Norwegian and English.

    Logo without text transparent for light background
    Logo without text white box for dark background

    Nynorsk logo transparent for light background
    Nynorsk logo white box for dark background

    Bokmål logo transparent for light background
    Bokmål logo white box for dark background

    English logo transparent for light background
    English logo white box for dark background

    Solid logo, black (png) 

    The solid coloured logo is a bit easier to read than the coloured logo, if this is most important to you. 

    Logo without text transparent for light background
    Logo without text white box for dark background

    Nynorsk logo transparent for light background
    Nynorsk logo white box for dark background

    Bokmål logo transparent for light background
    Bokmål logo white box for dark background

    English logo transparent for light background
    English logo white box for dark background

    Solid logo, white (png) 

    Logo without text transperent

    Nynorsk logo transparent

    Bokmål logo transparent

    English logo transparent

    Other versions

    Do you need other languages or formats of the logo or the print quality? Please contact us at post@diku.no.

    Diku in Brussels

    Together with the Research Council of Norway and Innovation Norway, Diku is working to increase Norwegian participation in EU programmes and to strengthen Norwegian influence on the EU.  

    This is also done on site by NORCORE – Norway’s Contact Office in Brussels - a resource both for visitors from Norway and for other organisations in Brussels. The office covers the entire education system from kindergarten to higher education.  

    Feel free to contact the office for assistance in establishing contact with relevant stakeholders or for information on what is happening in European education.  

    Senior Adviser Ragnhild Berg is Diku’s representative in the office, which is centrally located close to the European Parliament and Place du Luxembourg. 

    Contact details: 
    Click here for NORCORE webpage
    Ragnhild Berg, mobile +47 475 03 794, e-mail: ragnhild.berg@diku.no
    Address: Rue du Trône 98, B-1050 Brussel 

    Legal information

    • Right of appeal

      Right of appeal

      If you are of the opinion that an administrative decision regarding dismissal ("avvisning") or rejection ("avslag") suffers from procedural errors or significant flaws or deficiencies, you may appeal the decision. Below you will find more information about which administrative decisions and errors may be the object of an appeal, how to proceed in order to submit an appeal, and how such an appeal will be handled by Diku.

      Which administrative decisions may be appealed?

      Diku’s decisions regarding dismissal or rejection of applications for funding may be appealed. The same applies to decisions regarding dismissal/rejection of requests for access to documents under the Freedom of Information Act (Act of 19 June 1970, No. 69). 

      Decisions dismissing an application/request are decisions by Diku to reject an application/request based on formal grounds, e.g. that it has been submitted after the application deadline, or that it is in breach of other formal/absolute requirements applicable to the application/request in question. Decisions rejecting an application/request are decisions which, pursuant to an assessment of the application, result in a partial or complete rejection of the application, e.g. due to the application being assessed as weaker than other competing applications (grant applications) or lacking a legal basis (requests for access to documents).

      On which grounds may an appeal be based?

      An appeal of a decision regarding an application for funding may only be based on an argument that the decision suffers from formal procedural errors, or that Diku’s discretionary assessment of the application suffers from significant flaws or deficiencies.

      The phrase ‘formal procedural errors’ include breach of the applicable provisions in the Public Administration Act (Act of 10 February 1967), and of Diku’s internal rules for processing applications as set out in the information provided in connection with a call for applications.

      The term ‘Diku’s discretionary assessment’ means Diku’s concrete professional assessment of the quality of an application, carried out on basis of the academic, strategic, geographic and political priorities reflected in the applicable selection criteria/priorities in the relevant call, and of the application’s relative strength as judged against other applications competing for the same funds/public goods. 

      The term ‘significant flaws or deficiencies’ (in Diku’s discretionary assessment) refers to instances where the decision is based on clearly irrelevant grounds/erroneous factual basis, is made on an arbitrary basis, is discriminatory or must be regarded highly unreasonable.

      We underscore that appellants may not supply new information or otherwise elaborate the information given in the original application when submitting an appeal (e.g. regarding the description/scope of the project, activities, qualifications, relevance to the objectives, etc.). If submitted, such additional information will be disregarded by Diku in processing the appeal.

      How does one proceed in order to submit an appeal?

      An appeal must be submitted to Diku within the appeal deadline, and be signed by a person authorised to represent the person/institution named in the relevant administrative decision. The appeal must identify the decision which is appealed, and specify the changes sought achieved through the appeal. The appellant should also clarify the ground(s) on which the appeal is based, cf. the Public Administration Act, Section 32.

      The deadline for appealing decisions is three weeks, calculated from the business day when the applicant received the decision, cf. the Public Administration Act, Section 29. The deadline expires on the same business day in the third following week. If that day is a public holiday, the deadline will expire on the next business day. 

      How are appeals processed by Diku?

      After Diku has confirmed receipt of an appeal, Diku will as soon as possible assess whether the grounds for the appeal may warrant a reversal of the decision. If the appeal is found to be of merit, Diku may reverse its initial decision in whole or in part. 

      If Diku does not find the appeal to be of merit, Diku will send a letter to the appellant setting out the reasons why the appeal has not led to a reversal of the initial decision. If the appellant wishes to uphold the appeal after receiving this letter, the appellant may request that the appeal be forwarded to the relevant body of appeal. Upon such requests, Diku will without undue delay forward the appeal. The appellant will then also be at liberty to supply the grounds for the appeal in light of the letter from Diku.

      The governmental entity responsible for the relevant programme will normally also be responsible for handling appeals received in connection with the programme. For most internationalisation programmes, this is either the Ministry of Education and Research or the Ministry of Foreign Affairs.

      All appeals will be sought processed as soon as possible, and Diku aims to send its written reply to all appellants within three weeks from receipt of the appeal. 

      See further: 

    • Public information and rights of access

      Public information and rights of access 

      Diku administer considerable public funds for quality enhancement in the Norwegian education sector. Administration of public funds carries with it a high responsibility, both with regard to correct and transparent use of the funds, and for ensuring a high return-on-investment ratio through efficient and goal-oriented use of the funds. This is a responsibility we take very seriously, and we invite the public to verify that we meet this responsibility in a proper manner. 

      Rights of access vis-à-vis Diku

      Apart from proactively publishing important information about the different parts of our organisation, we put high emphasis on providing every interested person with such rights of access as they are legally entitled to. The rules regarding rights of access for the general public is first and foremost laid down in the Freedom of Information Act (FIA), whereas persons who are party to a particular administrative case may also be entitled to access documents in the relevant case under the Public Administration Act (PAA).

        The starting point of these legal acts is openness and access. In particular cases, it may nevertheless be that exceptions apply for certain documents and information, temporarily (postponement of access) or permanently (no access).  Such exceptions may e.g. be grounded in legal confidentiality obligations, privacy rights or administrative rules put in place in order to secure a correct and efficient handling of cases.   

      Whether such exceptions apply will be considered upon our receipt of a petition for access. It is Dikus goal to provide as much access with regard to our work as possible, and that exceptions from the rights of access only shall be applied where they have sound legal basis and are considered strictly necessary.  

      The right of parties to acquaint themselves with case documents 

      As party to an administrative case, one will normally be entitled to acquaint oneself with the documents pertaining to that particular case, cf. the PAA, Section 18. Exceptions may however apply, cf. the PAA, Sections 18a-c, 19 og 20. 

      In order to ensure an efficient and secure handling of petitions for such access, we advise that such petitions are sent to us via e-mail to the case handler stated to be in charge. In the petition, you must provide the case reference number or other information enabling us to identify the correct case, state what role you have with regard to the case (party/party representative), and which case document you request access to. If you should have any questions relating to such matters, we kindly ask that you contact the case handler stated to be in charge of the relevant case.  

      Petitions for such access will be handled as soon as possible. In some instances, we may nevertheless need more time to process petitions. If so, we will provide you with a preliminary answer where we set out the reasons for the delay and when you may expect to hear from us.

      If any documents or information are subjected to access restrictions, our administrative decision letter will set out which documents/information is withheld and on what basis. If particular pieces of information are restricted, these will be censored.

      Administrative decisions that reject your request in part or in whole may be appealed, cf. the PAA, Section 21 and Chapter IV. For more information on how to proceed to appeal an administrative decision, and on how such appeal will be handled by Diku, please see the section on Right of appeal..

      Rights of access for the general public 

      Pursuant to the Freedom of Information Act, all natural and legal persons will as a starting point have a right to access documents produced and processed by Diku, cf. the FIA, Section 3. Denial of access may nevertheless occur in instances where there exists specific legal basis for this, cf. the FIA, Chapter 3. Such exceptions may apply for one or more documents in their entirety, or for particular pieces of information included in documents forming part of one’s request for access.

      In order to ensure an efficient and secure handling of petitions for public access, we advise that such petitions are sent to us either via our mailing list on eInnsyn, or via e-mail (diku@postmottak.no). When submitting a petition, it is important to clarify which documents/cases the request for access concern, cf. the FIA, Section 28. If you should have any questions relating to such matters, we kindly ask that you contact our archive personnel.

      Petitions for public access will be handled as soon as possible. In some instances, we may nevertheless need more time to process petitions. If so, we will provide you with a preliminary answer where we set out the reasons for the delay and when you may expect to hear from us. 

      If any documents or information are subjected to access restrictions, our administrative decision letter will set out which documents/information is withheld and on what basis. If particular pieces of information are restricted, these will be censored. 
      Administrative decisions that reject your request in part or in whole may be appealed, cf. the FIA, Section 32. For more information on how to proceed to appeal an administrative decision, and on how such appeal will be handled by Diku, please see the section on Right of appeal.

      See further:

    • Conflicts of interest

      Conflicts of interest

      The rules regarding conflicts of interest are put in place to ensure that public administrative decisions are made on an objective basis, and that they are not influenced by illegitimate interests and personal bias.

      The rules shall secure that persons with ties to a particular case which may be questioned by those affected by the decision, shall refrain from partaking in the decision process. That a person declares himself, or are declared unfit due to conflicts of interest, will thus not mean that that person is worthy of blame. As such, the rules are a preventive measure, aimed at avoiding that the objectivity of administrative decision-making may be subjected to doubt. The rules regarding conflicts of interest are set out in the Public Administration Act (the PAA), Chapter II.  

      Procedures for avoiding conflicts of interest in Diku 

      As a public agency tasked with administration of the management of considerable grant funds, it is a high priority for Diku to ensure that our decision-making is solely based on relevant and correct facts, and reflecting sound professional judgements. In this vein, Diku require all persons asked to take part in our administrative decision-making processes to assess their own impartiality prior to commencement of their work, cf. the PAA, Section 8. 

      This requirement applies regardless of whether the person is an employee of Diku, or an externally sourced experts partaking in our administrative decision-making processes, and whether the decisions are made on an individual or collegial basis (committees, programme boards, expert panels, a.o.). All external experts are required to adhere to the same procedures as internal employees with regard to impartiality/conflicts of interest. 

      In cases of doubt, questions regarding conflicts of interest are resolved by a Head of Section, or if necessary, by our legal department. 

      Ties which amount to conflicting interests 

      The primary rules for assessing impartiality is the PAA, Section 6. The provision separates between ties/interests which are automatically deemed conflicting, (Section 6, first paragraph), and ties/interests which, depending on the circumstances in the particular case, may be held to constitute such conflicts (Section 6, second paragraph).

      The ties/interests automatically deemed conflicting, are all related to the connection between the person partaking in the decision-making and one or more parties privy to that decision (for more information on who is regarded privy, please see the PAA Section 2, letter e). This is normally easy to establish, as the ties/interest concern relationships such as kinship and the like.

      Although no such ties/interest exist, a person may nevertheless be deemed partial/conflicted if there exist «special circumstances» which are «apt to impair confidence in his impartiality». Diku apply a strict line when assessing whether such special circumstances shall be deemed present. 

      A person will also be held partial if his or her closest superior is deemed impartial (so called «derived impartiality», cf. Section 6, third paragraph).

      Consequences of impartiality

      Section 6 of the PAA makes it plain that all involvement in administrative decision-making is unlawful for a person deemed impartial (“shall be disqualified from …»). 

      In cases information resulting in impartiality come to surface when a person already is involved, that person must immediately remove himself from the task and hand the matter over to a person is impartial. The new case-handler must then assess the case anew so that any biases are in the partial persons assessments are properly neutralized.

      If someone with conflicts of interest has partaken in a decision-making process resulting in an individual administrative decision (cf. the PAA, Section 2, letters a) and b)), such as e.g. a decision regarding grant allocation, this will constitute a ground for appeal over the decision. Partiality/conflicts may result in the decision being held to be invalid, cf. the PAA, Section 41. For more information regarding the appealing decision, please see right to appeal. 

      See further

    Ethics

    Diku follows the ethical guidelines for the government service.

    Social contract for more apprenticeships

    Without more skilled workers, Norway will grind to a halt. The Ministry of Education and Research and the social partners have therefore signed a social contract for more apprenticeships.